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consumer protection Tag

Lawsuits and Fines Plague Amazon to Kick off 2017

Despite its recent announcement of plans to create 100,000 jobs during the next 18 months, 2017 is off to a rocky start for Amazon. Just days before the new year, RUN-DMC Brand filed a lawsuit against Amazon (and others, including Walmart and Jet.com) seeking $50 million in damages for trademark infringement, dilution, and unfair competition. RUN-DMC’s complaint alleges that the defendants are advertising, manufacturing, selling, and distributing multiple products with the iconic 1980s rap/hip-hop group’s RUN-DMC trademark without the permission of RUN-DMC, which is owned by former band member, Darryl McDaniels. Run-DMC alleges that Amazon directly advertises and sells infringing products,...

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DRTV Powerhouses Take on Amazon in Federal Court

Digital Law Group has been advocating on behalf of its clients and the direct response industry for some time now against Amazon’s unscrupulous business practices of knowingly selling counterfeit products on its marketplace. In fact, when we pitched a panel idea for a recent tradeshow on policing and enforcing intellectual property rights on online marketplaces, the organizer notified us that Amazon could not be included/mentioned in the content of our session. Naturally, we were concerned by this information and perplexed as to why so many marketers continue to do business with Amazon in spite of the fact that knockoffs and counterfeits...

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Fembots, opiates and federal prison – the latest on FTC consumer protection

Ashley Madison The website whose tagline used to be "Life is short, have an affair" saw many of its users exposed last summer when hackers leaked personal information related to more than 30 million users.  Now, amidst the company's efforts to rebrand, its parent company, Avid Life Media, is facing an FTC probe due to the website's former use of "fembots." The thrust of the investigation is that the company used fake female profiles (fembots) to lure in male customers and artificially inflate the number of female users on the site.  This is not the first time a dating website has been...

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Love and deception

Online dating has become such the norm these days that meeting a potential partner through a friend or at a bar almost seems old fashioned.  However, the online dating game comes with certain risks; most commonly, perhaps, is misrepresentation – e.g., profile pictures are outdated and profiles misleading.  While this may be frustrating to someone who is looking to find Mr. or Ms. Right, it is not illegal.  However, when JDI Dating (UK based operator of 18 dating sites) created fake, computer generated profiles and then messaged users from those accounts, a line was certainly crossed.  Many users signed up...

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Caffeine in your undies got ya jumpy?

As some of you may know, FTC investigations are commonplace in the consumer product industry. What you may not know, is complaints by consumers that the product did not perform as expected are oftentimes the trigger for these investigations.  Most recently in the hot seat, Wacoal America, Inc. and its caffeine-infused underwear, iPant.  The iPant promised that the caffeine would pass through the skin leaving users with lasting slimming results.  The FTC found the product claims to be unsubstantiated. Not only will Wacoal pay over one million dollars in consumer refunds, but they have become the butt of many coffee-related...

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